OfficeServ Link is a communications program that installs on a Windows server. It allows multiple OfficeServ applications to communicate with Samsung telephone systems.

OfficeServ EasySet is a web enabled application that allows you to customize your telephone from any web browser. It gives end users a graphical interface to setup their telephone. Administrators can make changes to any phone on the system. No more feature codes or button programming codes to remember! Just click a button and choose a feature from a drop down list.

This product is a combination of PC software and a license key that is generated to match an ethernet MAC address in the telephone system. The software is available freely for download or on CD-ROM. If you are adding this feature to a telephone system that was not supplied by Telephone Central, we will not have record of the MAC address. In this case, you will need to supply us with some information including the MAC address from the main processor of the telephone system. This is easy to do but may require shutting the system down temporarily. The process of generating the license key with Samsung usually takes 2 or 3 business days. The key will then be sent to you via email.

Samsung OfficeServ Link/EasySet PDF

Features

• Speed Dial Assignment
• Button Programming
• Station Lock
• Password Change
• Call Forwarding
• Station Name
• Call Logging
• Set Answer Mode
• Change Volume Levels

Phone Layout Screens

Your phone appears differently depending on the model of digital telephone or VoIP telephone you are using.

OfficeServ Operator is a MS Windows based attendant console. Perfect for the receptionist or a departmental operator, it provides easier call handling than using just a telephone. You can see the real-time status of any phone on the system. Find an extension by name or number and instantly transfer the call, even to a cell phone for your sales person out on the road. Get your callers to their destinations faster and increase your productivity while providing a better image to your customers.Many manufacturers charge $1000, $2000, or more for an attendant console. OfficeServ Operator is very affordable, costing about half as much as the competition.

Samsung OfficeServ Operator PDF

Features

• Complete call control for operators and receptionists Easy to use, intuitive interface Multiple operators can manage the whole phone system or individual workgroups Clear indication of incoming calls, active calls, and held calls Mouse or keyboard operation with drag and drop functionality Easy buttons for conferencing, paging, etc. Shows status of all phones on the system
• Add notes to a call to avoid "Who were you holding for again?"

OfficeServ Call links your personal computer with your telephone. It provides a cost effective call management application for call logging, contacts, scheduling, and telephone programming that is very easy to use. Manage your calls from a computer screen and link to personal databases for storage of contact names and personal call history. Increase your staff's efficiency and productivity with pop up screens for incoming calls, on-screen dialing, and feature activation such as call forwarding, speed dialing, conferencing, and more. See who's on the phone before transferring a call to avoid unnecessary voice mail messages. Keep track of your customer communications online and eliminate the headaches of lost messages and multiple contact lists.

Samsung OfficeServ Call PDF

Features

• Pop-up screens for incoming calls
• Answer and dial calls with a mouse click
• Manage multiple calls
• Call management -transfer, release, page, call back, camp on, conference calls
• Drag and drop call control
• Contact management
• On-screen dialing from MS Outlook clients with caller ID support
• Control phone features, e.g., do not disturb, call forwarding, auto answer, station lock
• Call logging for incoming and outgoing calls
• Scheduling services
• Visual extension status
• Multiple phone books and network phone book maintenance
• Instant messaging
• 3rd party application support, e.g., Goldmine, Maximizer, MS Access, etc.

OfficeServ SoftPhone is a Voice over IP (VoIP) application that puts a complete telephone on your PC. Perfect for people on the road or work at home users, it can run on a laptop and connect to the iDCS telephone system just like any other extension. By adding a handset or headset, it provides the same functionality as the Samsung ITP series of desktop telephones. Take a call while you're waiting for your plane using nothing more than your laptop and the airport's wireless LAN. Or see if your colleague in your Detroit branch is on the phone, even when you're at a customer's office in London.

Samsung OfficeServ PC Softphone License PDF

Features

• Complete feature set, same as the large VoIP IPT 5012L Display Telephone
• Easy to use
• Customizable
• Flexible interface with 4 skins
• 99 programmable buttons
• Integrates with MS Outlook
• Call logging for inbound and outbound calls
• Text messaging
• Can use USB headsets and handsets